Whether your workers are falling sick, taking parental leave or simply departing the company, there are countless ways your business may unexpectedly become short-staffed. Without a strategy to deal with the gaps that your employees have left, you’ll struggle to provide high-quality service on time to your customers. Faced with these situations, more and more companies are turning to temp agencies in order to handle their short-term challenges.

From improved productivity to increased workload, companies rely on temp workers for a variety of reasons — some of them the right ones. Like any business decision, choosing to employ temp workers is a significant measure that should be carefully weighed against your other options.

If you're considering using a temp agency to fill employment gaps, read on for an in-depth look into everything you need to know about temp agencies, so that you can make the choice that’s right for your organization.